reason

Well, I can't remember everything...

Monday, 29 July 2013

Office 2010 SP2 activation fails with error 0x80070190

I have an Office 2010 deployment with SP2 updates copied into the Updates folder.

On a new install, if the Activation Wizard appeared, it would not activate, giving an error

An unspecified error has occurred. Your request cannot be processed at this time. Please try again later. (0x80070190)

It seems the activation wizard is no longer automatically UAC prompting for elevated permissions.

To work around this, there are two options:

Using the Administrative Command Prompt, navigate to

C:\Program Files\Microsoft Office\Office14
 
or

C:\Program Files (x86)\Microsoft Office\Office14 

Then run

cscript ospp.vbs /act

The software activated using the MAK already provided by the Office Customisation Tool

Alternatively, if you navigate to where Office is installed and right click on an Office program and Run As Administrator eg. EXCEL, POWERPNT, WINWORD

Then GUI activation will succeed

If you are using Windows 7, you can press the Start button on your keyboard and type Word. 

Microsoft Word 2010 should appear at the top. Then hold down Ctrl & Shift keys, and press return. This will also launch the program as an administrator

The same also applies to Visio and Project. No Office product will activate unless performed from an administrative command prompt or explicitly running the program as Administrator
Posted by
Labels:

37 comments:

  1. Anonymous30 July 2013 at 15:45

    thank you, just experienced this today. Running Word as admin solved the problem.

    ReplyDelete
  2. Anonymous30 July 2013 at 18:48

    It works for me +1

    ReplyDelete
  3. Anonymous31 July 2013 at 10:28

    Running Outlook as admin solved the problem.

    ReplyDelete
  4. GaBrIeL31 July 2013 at 17:43

    Gracias, me salvaste con 2 PC.

    ReplyDelete
  5. Anonymous1 August 2013 at 18:03

    Running as Administrator fixed for me! Thank you!

    ReplyDelete
  6. Anonymous1 August 2013 at 21:14

    Fixed my problem !!!!! I first tried MS Mr. Fixit solution that bricked my system after messing with registry!!!! Thank You !!!

    ReplyDelete
  7. Anonymous5 August 2013 at 14:46

    Thanks, running as Administrator fixed the problem.

    ReplyDelete
  8. Unknown7 August 2013 at 13:56

    This worked a treat. Another new "feature" from MS no doubt.

    ReplyDelete
  9. Joe Denice8 August 2013 at 16:27

    Looks like I have some work to do in terms of creating a script to do a silent install. Anyone have or had experience doing this for a work around?

    ReplyDelete
  10. Anonymous9 August 2013 at 20:25

    "Shift + right-click, run as administrator" worked for me, too.
    Something certainly changed on Microsoft's side -- even a month ago this wasn't necessary.

    ReplyDelete
  11. Anonymous19 August 2013 at 08:34

    Thank you, made my day, not hitting head in wall anymore, with failing activation :)

    ReplyDelete
  12. Anonymous21 August 2013 at 00:57

    Running winword as admin also fixed this problem for me after MSFT FixIt(TM) #50669 did nothing to solve the problem.

    ReplyDelete
  13. Anonymous22 August 2013 at 18:07

    worked...thanks a lot

    ReplyDelete
  14. Anonymous25 August 2013 at 14:48

    run as adminstrator working for me also

    ReplyDelete
  15. Anonymous26 August 2013 at 20:43

    great, thank you.

    ReplyDelete
  16. Anonymous27 August 2013 at 17:04

    great suggestion, fixed the problem!

    ReplyDelete
  17. Anonymous27 August 2013 at 23:09

    Tried ...Microsoft Fix it 50669 ... NO joy....(maybe UpperFilters should read UPPERFILTERS) ???
    Found your helpful tip of Ctrl+Shift Return at CMD line did the trick

    ReplyDelete
  18. Anonymous30 August 2013 at 05:52

    Run any MS Office application as administrator fixed it for me too.
    I even logged in as a local administrator on the machine and still had to explicitly "Run as" as administrator.

    Thanks!!

    ReplyDelete
  19. Anonymous3 September 2013 at 16:58

    Thanks a lot. It's saved me. I wonder why Microsoft does not tell us how can we do the activation properly? Why says the error message so nothing about it?
    Peter

    ReplyDelete
  20. Anonymous5 September 2013 at 23:06

    The "shift + right click" run as administrator (hint form anonymus of 9 august) helped me sorting out the problem.
    Run as administrator was not visible in office at normal right click, to the contrary with other software, where at right mouse click "run as administrator" appears in the menu.
    Thanks a lot, folks!
    Wim

    ReplyDelete
  21. Maose11 September 2013 at 16:06

    ¡Muchas gracias! Llévaba casi un mes con este problema y tu solución me funcionó perfectamente.

    ReplyDelete
  22. Anonymous21 September 2013 at 09:29

    Thanks !

    ReplyDelete
  23. Anonymous22 September 2013 at 09:30

    Right click on menu item Word, properties, compatibility (tick run as administrator) worked for me. Took 2 attempts though as firs run said I wasnt connected to the internet (which I was). Then unticked the box after activation. Long way around and lazy I know :D But thanks.

    ReplyDelete
  24. Anonymous3 October 2013 at 22:07

    Worked like a charm! Thank you!

    ReplyDelete
  25. Anonymous11 October 2013 at 00:45

    Awesome, thanks!

    ReplyDelete
  26. Anonymous14 October 2013 at 01:17

    Great job

    ReplyDelete
  27. Anonymous12 November 2013 at 04:59

    It helped me , very simple to follow guide :)
    zaib

    ReplyDelete
  28. Anonymous8 January 2014 at 09:51

    cheers, this guide worked for me

    ReplyDelete
  29. Anonymous28 January 2014 at 15:12

    Thanks works

    ReplyDelete
  30. Anonymous29 January 2014 at 18:53

    Do NOT attempt to fix this issue using FixIt! Your computer will not boot! Classic Microsoft! It would be funny if it wasn't such an old joke.

    ReplyDelete
  31. Unknown24 February 2014 at 15:28

    Thanks it worked!!

    ReplyDelete
  32. Anonymous25 February 2014 at 10:39

    It's an UAC Problem. Just deactivate it in user, then activate Office. You can after reactivate UAC.

    ReplyDelete
  33. Anonymous6 May 2014 at 08:30

    Thank you so much. Problem solved! Used the "run as admin" method.

    ReplyDelete
  34. Anonymous22 June 2014 at 20:20

    This worked and thanks for the advise.

    ReplyDelete
  35. Anonymous18 July 2014 at 01:58

    Thank you for the advice the shift-Cntrl-right click method to run as administrator worked for me. This was the easiest solution, been trying others for days.

    ReplyDelete
  36. desy10 September 2015 at 04:45

    Thanks for your infomation :)

    ReplyDelete
  37. Anonymous16 March 2016 at 22:54

    Excellent...thank you

    ReplyDelete

Subscribe to: Post Comments (Atom)