When connecting Outlook to IMAP from Telenor (online.no) the Inbox was empty; only Sent items were available.
This is because Telenor have all the folders under the Inbox. You can see this by right clicking on the Inbox and choosing
IMAP Folders. You will then see, Inbox, Inbox.Drafts, Inbox.Sent and so on
To fix this you need to set the
Root folder path setting to
Inbox
Open Outlook then click on
File,
Account Settings, then
Account Settings again.
Click on your (Telenor) IMAP account and click
Change
Click
More Settings ... then
Advanced
Under
Folders it should say
Root folder path:
Type
Inbox
Click
OK and continue to exit out of the dialogue boxes
The Inbox should now synchronise as normal.